Privacy Policy
Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Introduction
At SedaVPN, we value your privacy and are committed to handling your data transparently.
This policy describes how we collect, use, and protect your information when you use our Android and iOS apps.
Core Commitment: SedaVPN operates a strict zero-logs VPN service — we do NOT monitor, record, or store your online activity.
1. Information We DO NOT Collect (Zero-Logs Policy)
We do NOT collect:
- ❌ Browsing history or online activity
- ❌ DNS or website requests
- ❌ Real IP addresses when connected
- ❌ Communication content or traffic logs
- ❌ Individual connection timestamps linking identity
- ❌ Logs that can track or match user behavior
2. Information We Collect
2.1 Account Information
- Device ID: Anonymized identifier for authentication
- Device Type: Android / iOS device model for optimization
- App Version: For compatibility and support
2.2 Connection Information (Non-Identifiable)
- Server region connected to
- Total data usage (not content)
- Session duration in aggregate form
2.3 Subscription Information
- Purchase Receipts: Processed via Google Play Billing or Apple IAP
- Status: Active / Trial / Expired
- Plan Type: Monthly or Yearly
2.4 Technical Diagnostics
- Crash logs (opt-in through platform settings)
- Performance metrics (anonymized)
None of this data identifies your browsing behavior or personal content.
3. How We Use Your Information
- Authenticate your device and subscription
- Maintain & improve VPN service quality
- Handle billing validation via Google Play or Apple
- Troubleshoot technical issues
We may only disclose information when required by law.
Our zero-log design means we have minimal identifying information even if requested.
4. Android & Google Play Compliance
4.1 Permissions Use Transparency
Our Android app may request:
- VPN Service Permission: Required to establish encrypted connections
- Network Access: Required to connect to VPN servers
We do NOT request location, contacts, SMS, photos, or sensitive data.
4.2 Google Play Billing
- Subscriptions are processed through Google Play Billing
- Google controls payment details — we do not receive credit card or account info
- Subscription renews automatically unless canceled
To cancel:
Google Play → Profile → Payments & Subscriptions → Subscriptions → SedaVPN → Cancel
4.3 Refunds
- Refunds are handled by Google Play policy
- Contact Google Play Support for refund review
- We cannot process Google Play refunds directly
4.4 Google Play Data Safety Disclosure
We:
- Do NOT share or sell personal data
- Do NOT collect tracking identifiers
- Use data solely for authentication, billing validation, crash logs (opt-in), and performance optimization
4.5 Third-Party SDK Compliance
If analytics, crash reporting, or billing libraries are used, they:
- Comply with Google Play policies
- Process anonymized or aggregated information
- Do NOT track browsing behavior or personal identity
5. Apple App Store Compliance
(Only applies to iOS users)
- Purchases processed via Apple In-App Purchases
- Refund policy handled by Apple
- Manage subscriptions in iPhone Settings → Subscriptions
6. Children’s Privacy
SedaVPN is not intended for minors under 18.
We do not knowingly collect information from children.
7. Your Privacy Rights
You may request:
- Access to data stored about you
- Correction of inaccurate information
- Deletion of account & stored metadata
Contact: info@sedaglobal.com
8. International Data Transfers
Data may be processed in multiple regions.
We apply equivalent safeguards everywhere.
9. Security Commitment
- AES-256 encrypted traffic
- Secure VPN infrastructure
- No third-party data access or selling
10. Updates to This Policy
We may update this policy to reflect changes in law or app functionality.
Updates will be posted here with a revised “Last Updated” date.
11. Governing Law
This Privacy Policy is governed under the laws of [Your Jurisdiction].
GDPR/CCPA rights apply where legally relevant.
12. Contact Us
- Email: info@sedaglobal.com
- Support: support@sedavpn.com
- Website: https://vpn.sedaglobal.com
- Legal: legal@sedaglobal.com
We built SedaVPN to protect your privacy — not to track it.
© 2025 SedaGlobal. All rights reserved.