Privacy Policy
Last updated: January 1, 2024
Our Commitment to Privacy
At SedaVPN, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use, and protect your information when you use our VPN services.
1. Information We Collect
Personal Information
When you create an account with SedaVPN, we may collect:
- Email address (for account creation and communication)
- Payment information (processed securely through third-party providers)
- Account preferences and settings
Technical Information
To provide and improve our service, we may collect:
- Connection timestamps (when you connect and disconnect)
- Amount of data transferred during your session
- Server location you connected to
- Basic device information (operating system type)
2. What We DON'T Collect
No-Log Policy
We have a strict no-log policy. We do NOT collect, store, or log:
- Your browsing history or websites you visit
- DNS queries or requests
- Your real IP address when connected to our VPN
- Any content of your internet traffic
- Connection logs beyond basic session information
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our VPN service
- Process payments and manage your account
- Send important service notifications and updates
- Provide customer support
- Improve our service quality and performance
- Ensure network security and prevent abuse
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party providers who help us operate our service (payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights and the rights of others
- Business Transfer: In the event of a merger, acquisition, or sale of our business
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- AES-256 encryption for all VPN traffic
- Secure data centers with physical security measures
- Regular security audits and assessments
- Limited access to personal data on a need-to-know basis
- Secure payment processing through PCI-compliant providers
6. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is retained while your account is active and for a reasonable period after cancellation to allow for account reactivation.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to processing of your information
- Data portability
- Withdraw consent
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to processing of your information
- Data portability
- Withdraw consent
8. Cookies and Tracking
Our website uses essential cookies to provide basic functionality. We do not use tracking cookies or third-party analytics that could compromise your privacy. You can control cookie settings through your browser preferences.
9. International Data Transfers
If you are located outside of our primary jurisdiction, your information may be transferred to and processed in countries where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our service after such changes constitutes acceptance of the new policy.
11. Changes to This Policy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our contact page or email us at privacy@SedaVPN.com.